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Refund Policy

REFUND POLICY

We at The Brathwaite Organization Inc. want you to be satisfied with your purchase.

If you have any questions or problems, please let us know by contacting our support team directly. The email is support (at) thegospeluniversity.com.

*NOTE: If you purchased access to a “LIVE event, webinar, masterclass or LearnLIVE Music Consultation” no refunds will be granted due to the “live” nature of these events.

REGARDING LearnLIVE! Music Consultations:

48 Hr Lesson Rescheduling Policy

If in the even you cannot make a scheduled lesson appointment, no refunds will be given, but you will be able to reschedule your lesson a MAXIMUM of TWO times, with a notice of 48 hours before the scheduled lesson time. If you fail to abide by this, your lesson slot be forfeited and an Organ Made Easy representative will contact you to reschedule your lesson based on our availability.

REFUND POLICY CONTINUED

In the event that you decide your purchase was not the right decision, contact our support team at support (at) organmadeeasy.com, and we’ll issue you a prompt FULL refund.

THERE ARE NO REFUNDS FOR RECURRING MEMBERSHIP ACCOUNTS (i.e. “Gospel University” or “Chord Academy” subscriptions), ONLY CANCELLATIONS OF THE ACCOUNT, IN WHICH ALL BILLING WILL CEASE

To be eligible for a refund, you must:

  1. Show that you have consumed a reasonable amount of the course content, (this is available to us via our internal system), we DO NOT offer refunds to those who don’t take the time to consume the content.
  2. All refund requests are subject to a video performance evaluation that can be submitted here. To confirm whether the students skill level surpasses that which is taught inside of the course material, hence qualifying for a refund, as the student’s skill shows he does not need the course material.

Click here to submit performance evaluation video

Why do we do this? Because we want all of our customers to REALLY put forth the time and effort to see results with our premium training products. And we also don’t encourage “reactionary” refunds based on personal circumstances.

That being said, you must submit your request before 11:59pm Eastern Standard Time on the 30th day following your purchase. Or submit your request before your “free trial” expires from the time of purchase* ALL REFUNDS ARE DISCRETIONARY

No refunds will be provided more than 30 days following the date of purchase. If you opted for a payment plan and you do not request a refund by the end of the 30th day, you are required to complete the remaining payments of your payment plan. All payments must be made on a timely basis.

*Note: As mentioned above, all refunds are discretionary. If you just downloaded the training material (pdfs, audios, videos, and/or etc), and then promptly asked for a refund, we reserve the right to deny your refund request. Why? Because the point of this policy is to give people the chance to try the system, and if it doesn’t work, they can get their money back. It wasn’t designed to enable people to steal the training material, or for people who bought and didn’t take action with the material. The terms on this page are subject to change without notice.

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